| Oracle E-Business Suite Services
S L Data Solutions provide solutions using Oracle technology and the Oracle e-business suite. Our alliance with Oracle enables us to maximize Oracle technology and global infrastructure to provide world-class, Oracle-based solutions for complete customer satisfaction and benefits.
- Oracle E-Business Suite Architecture Solutions
- Database and application server specifications.
- Multi-tiered implementations ranging from a single node to 10+ nodes.
- RAC and standalone database implementations.
- DMZ solutions for externally facing modules such as iSupplier, iRecruitment, and iExpense.
- Our extensive experience will assist you in making the best decisions possible.
- Apps DBA Services For New Implementations
- Comprehensive Apps DBA support for new implementations.
- We help your company establish best practices from the beginning rather than wasteful rework in the future.
- Apps DBA Services For Upgrades and Maintenance
- Major E-Business Suite upgrades between versions.
- Major patching efforts for systems that have not been kept current.
- Security and minimum support level patch research and application.
- Operating System Platform Migrations
- Migrate your application and database servers from one operating system to another.
- E-Business Suite Cloning
- Site-specific cloning automation of the E-Business Suite database and application.
- Oracle Apps DBA Training
- We can train your in-house employees to become Oracle Apps DBA's.
- You will have some of the best Apps DBA resources available at your disposal.
- 24x7 Advanced Database Monitoring and Alerting.
- Core Database Maintenance.
- 8x5 Access to our Service Center for Q&A.
- Minor Break/Fix.
- Best-in-Class Commercial Software Monitoring Tools.
| Oracle E-business Suite Implementation
To be competitive in the present day market, it is important for an organization to reduce everyday costs while focusing on the strategic decisions. This is the reason why many companies choose to improve their processes by implementing Oracle e-Business Suite solutions as well as outsourcing their auxiliary business processes to an external company.
Being in the industry of Oracle E-Business Suite implementation for more than 8 years, S L Data Solutions has proven capability to deliver complex projects in the conditions of strict timelines and high volumes of processed data. Trusting your Oracle E-Business Suite Implementation, Customization, Upgrade or Support to S L Data solutions, your organization can be confident in the quality of delivered Services. We dedicate our strong team of professionals to carefully designing, building, testing, deploying and maintaining your system while adopting Oracle AIM methodology adjusted to your organization specifics. Additionally our Center of Excellence offers extensive expertise in system and process optimization, performance tuning and Oracle best practices.
Our finely tuned team is made up of more than 100 specialists covering such areas as Order-To-Cash and Procure-To-Pay. We have successfully delivered more than 10 projects with customers representing diverse industries, such as Manufacturing, Air Transportation and Advertising.
Our implementation approach consists of the following:
Business Process Analysis and Definition.
- Gap Analysis.
- Project Management.
- Prototyping for transaction validity as per business requirements.
- Data Conversion and Migration.
- Production Transition.
- Rollouts and Parallel Run.
- End user Training.
- Post Implementation Audits - Review system set-ups and performance bottlenecks; optimizing performance; transaction purging and archiving.
|Maintenance & Support Services
S L Data Solutions offers application maintenance and support services for Oracle E-Business Suite, with a focus on reducing the Total Cost of Ownership (TCO) through a unique combination of domain expertise, technology knowledge and global delivery capabilities. Our Application Maintenance and Support services include:
- Post-implementation support.
- 24 X 7 Oracle Application Support.
- Major and Minor Enhancements.
- Issue resolution and knowledge management.
- Multi language and global support.
- Database administration support.
- Remote Oracle Applications monitoring and maintenance.
Migration and Upgrade Services
S L Data Solution’s upgrade solution provides the functional, technical and project management expertise required to upgrade Oracle E-Business Suite, followed by ongoing maintenance and support.
The following services are offered as part of Migration and Upgrade services:
- Gap analysis - matching new Oracle Applications features with new and imminent requirements.
- Analysis of existing customization.
- Developing and Re-engineering customizations.
- User training for new features.
- Regression Testing.
- New release Implementation.
||Continuous Service Assurance for Oracle Applications
Just as with our CSA service for databases, CSA for Oracle Applications provides timely and reliable day-to-day administration of the system environment, 24 hours a day, 365 days a year.
- 24×7 Oracle EBS Monitoring: Automated checks of the EBS environment, including system availability, alert logs, space allocations, system resources, and file system space.
- 24×7 Oracle EBS Troubleshooting: Research and corrective actions to address critical system-level issues, including root cause analysis.
- Routine Maintenance Processes: The execution of Standard Operating Procedures and standard maintenance tasks unique to your environment.
- Service Management Reporting: Using the ONguard client Portal, customers have access to system performance data, event data, and the ability to submit and manage service requests.
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